About
How One Retail Solution Works
Built for retailers. Powered by professionals.
Your One-Stop Hub for Service & Asset Management
The One Retail Solution (ORS) app is your all-in-one platform for service requests and asset management—built to simplify how retailers manage store equipment, vendors, and maintenance needs in one place. Whether you’re overseeing multiple locations or a single shop, ORS connects you with professional service providers, including electricians, HVAC technicians, IT support, and other trusted specialists who keep your business running smoothly.
Request to Resolution. Everything in One Place.
From placing a service request to tracking its progress, ORS keeps everything organized. The app stores all your invoices, trip charges, and payments in one central hub, making financial management simple and transparent.
Stay on Top of Your Store Assets
The asset management side of ORS helps retailers keep detailed records of essential store equipment and systems—like POS hardware, credit card terminals, display fixtures, lighting, HVAC, and more—so you always know what you have, where it is, and what condition it’s in.
With real-time updates, intuitive tools, and a built-in network of trusted service providers, ORS saves you time, cuts costs, and helps you prevent small issues from turning into major disruptions.
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Built for Both Sides of the Job.
Retailers
From electricians to IT support to fixture repair, every provider is screened for quality and reliability.
Get quick responses and straightforward pricing—no phone tag, no surprises.
Submit service requests exactly how you need—by location, equipment, or problem type.
Schedule, communicate, and manage work orders all within the app.
Track vendor performance, review completed work, and keep a clear service history.
Vendors
Get immediate leads from retailers looking for your expertise.
Fill your calendar with flexible job scheduling.
Schedule technicians, track time, and build invoices on the go, all in one place for a smoother workflow.
Handle all communications, payments, and logistics in one hub.
Deliver great service, get paid quickly, and grow a loyal client base that keeps coming back.